---
url: https://www.adoptionlab.ai/resources/ai-adoption-roadmap/experiment/set-directional-metrics/
title: "Set directional metrics | Experiment | AdoptionLab.AI"
description: "Experiment, phase 2 of the 5E Model for human-centered AI adoption. Connect AI to measures you already track."
generated: 2026-10-22T16:29:41.182Z
---[AI Adoption Roadmap](/resources/ai-adoption-roadmap) / [2. Experiment](/resources/ai-adoption-roadmap#experiment)
Phase 2: Experiment
# Set directional metrics
Connect AI to measures you already track.
Pick a few themes from your vision, like serving clients better. Under each, choose one or two existing measures AI could move, such as first-contact resolution. Keep them directional, not rigid. Shared openly, they steer pilots toward what you value.
[← Prioritize data quality](/resources/ai-adoption-roadmap/experiment/prioritize-data-quality) [Show the right numbers at the right time →](/resources/ai-adoption-roadmap/experiment/right-numbers-right-time)
More in Experiment
- [Lead from the front](/resources/ai-adoption-roadmap/experiment/lead-from-the-front)
- [Appoint an AI Coordinator](/resources/ai-adoption-roadmap/experiment/appoint-a-coordinator)
- [Document what's already in flight](/resources/ai-adoption-roadmap/experiment/document-current-usage)
- [Prioritize data quality](/resources/ai-adoption-roadmap/experiment/prioritize-data-quality)
- [Set directional metrics](/resources/ai-adoption-roadmap/experiment/set-directional-metrics)
- [Show the right numbers at the right time](/resources/ai-adoption-roadmap/experiment/right-numbers-right-time)
- [Craft your AI story](/resources/ai-adoption-roadmap/experiment/craft-your-ai-story)
- [Celebrate wins and lessons](/resources/ai-adoption-roadmap/experiment/celebrate-wins-and-lessons)
- [Check in before moving on](/resources/ai-adoption-roadmap/experiment/check-in-before-scaling)
[See all five phases →](/resources/ai-adoption-roadmap)
Go deeper in the booklet
A Leader's Roadmap to Human-Centered AI
The Experiment chapter walks through this phase with a worked example, plus the field kit: survey, rubrics, and worksheets.
[Get the booklet on Amazon →](https://www.amazon.com/dp/B0FXGN86YZ)