Self-paced course · Change Basics
How People Move Through a Change
A change happens on a date. People take longer. Learn the three stages and how to help.
Roughly 35 minutes
Start How People Move Through a ChangeFree resources
Resources
Free courses and tools for the people side of quality improvement, plus the DMAIC and PDSA maps, a glossary, and a searchable library of outside resources.
New courses and tools are announced on LinkedIn first.
Free courses that fit a busy day
Short, self-paced trainings you can take between meetings or at the end of a shift. No sign-in needed. Browse all courses
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Try Me -
Try Me Self-paced course · Foundations
Managing Your Own Change Journey
Learn what fills your Change Cup, spot the early signs, and make one more change lighter.
Roughly 35 minutes
Start Managing Your Own Change Journey -
Try Me Self-paced course · Supervisors and Teams
Team Habits That Make Change Safe
Three moves that keep teammates speaking up: thank them, act, and close the loop.
Roughly 35 minutes
Start Team Habits That Make Change Safe -
Try Me Self-paced course · Change Basics
Who Does What in a QI Change?
The six people-side roles every QI change needs, and how to spot and fill a missing one.
Roughly 30 minutes
Start Who Does What in a QI Change? -
Try Me Self-paced course · Change Basics
What Is Change Management and Why Does Quality Improvement Need It?
What change management is, why your QI work needs it, and three first steps for your project.
Roughly 35 minutes
Start What Is Change Management and Why Does Quality Improvement Need It?
Free tools for your team
One-page cards to print, pin up, or share. Each one links to a free course that goes deeper.
- Free card
End of Every Meeting
Five questions for the last five minutes of any meeting. Course: Team Habits That Make Change Safe Get the card - Free card
Leading Through AI
Five things leaders need to know about AI, and a first step for each. Course: How People Move Through a Change Get the card - Free card · PDF
5 Personal Risks of AI
Five quieter worries people carry about AI at work, even when their role feels safe, with five opportunities on the back. Course: How People Move Through a Change Download the card (PDF) - Free card · PDF
When Someone Speaks Up
Five points for leaders of small teams on what to say when someone raises a problem, so they keep raising them. Course: Team Habits That Make Change Safe Download the card (PDF) - Free card · PDF
Pushback Is Information
Five points for anyone leading a change on why pushback is worth hearing, and how to find the reason behind it. Course: How People Move Through a Change Download the card (PDF) - Free card · PDF
Before Your Project Goes Live
Five points for project leads on checking who a change lands on, and whether they have room for it, before it goes live. Course: Managing Your Own Change Journey Download the card (PDF) - Free card
Change Cup check-in
A personal check for when one more change might spill over. Course: Managing Your Own Change Journey Get the card - Free card
Who's on this change?
A one-page role check so nobody assumes someone else has it. Course: Who Does What in a QI Change? Get the card - Free card
Where is each person?
A quick read on where each person is in a change, and what helps. Course: How People Move Through a Change Get the card - Free card
People-side starter
Five questions to start the people side of any QI project. Course: What Is Change Management and Why Does Quality Improvement Need It? Get the card
External trainings
Outside courses we point people to for the process side. We're not affiliated with these providers. Browse the library
- Free · Simplilearn SkillUp
Free Lean Management Course
Lean principles, the types of waste, and the core tools, in about five hours of self-paced video with a completion certificate. Go to the course (opens in a new tab) - Free · Simplilearn SkillUp
Free Six Sigma Course: Green Belt fundamentals
DMAIC and the Green Belt toolkit at an introductory level, about seven hours of self-paced video with a completion certificate. Go to the course (opens in a new tab) - Paid · Kennesaw State University on Coursera
Six Sigma Yellow Belt Specialization
Four university-taught courses covering Six Sigma and Lean at the Yellow Belt level, about four weeks at ten hours a week, ending in a capstone project. Go to the course (opens in a new tab) - Paid · Kennesaw State University on Coursera
Six Sigma Green Belt Specialization
The next step after the Yellow Belt: four courses on the DMAIC phases at Green Belt depth, with a capstone. Go to the course (opens in a new tab)
AdoptionLab.AI booklet
A short booklet from AdoptionLab.AI. More writing is on the About page.
A Leader's Introduction to Organizational Change Management: The field, its major models, and where to start
Read on Amazon →Start with these
Quality improvement library
A curated starting set plus a searchable library of free and paid resources, filterable by topic, type, cost, and CE credits.
DMAIC map
The change management tools that matter most, by phase, with questions to ask.
PDSA map
The same tools sorted by Plan, Do, Study, Act, for teams that test and learn.
Glossary
Plain-language definitions of change management and quality improvement terms.